Stock Name：JADARD
Stock Code ：688252
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Define clear brand positioning, communicate brand value, and pursue innovation across technology, functionality, design, service, and marketing. Uphold customer privacy and prioritize customer satisfaction to achieve sustained brand growth and long-term development in a highly competitive market. Aspire to become a leading innovator in HCI core chips and solutions.
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Key Issues of Sustainable Development |
Short-Term Goals (2025~2026) |
Medium-Term Goals （2027~2028） |
Long-Term Goals （2029~2030） |
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R&D and Intellectual Property |
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Customer Service and Satisfaction |
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R&D Inputs
2024 Major Innovative Products
Protecting Intellectual Property Rights
After years of accumulation, JADARD has achieved a wealth of scientific and technological results, boasts a number of independently developed core technologies, and applied these core technologies to its existing products, realizing the deep integration of scientific and technological achievements with industry. As of the end of the reporting period, the Company has cumulatively applied for and obtained 235 authorized patents, including 68 invention patents, 4 utility model patents, 105 integrated circuit layout designs, and 58 software copyrights.
Comprehensive Quality Control
JADARD is committed to the research and development and design of integrated single-chip solutions for the mobile intelligent terminal field. The Company operates under a fabless business model, outsourcing the manufacturing, packaging, and testing processes to specialized thirdparty companies. After designing the integrated circuit layout in-house, the Company commissions wafer foundries to
manufacture the wafers and then engages packaging and final testing vendors to complete the packaging and final testing processes, thereby finishing the procurement and production of the chips. To ensure product quality, the Company has established strict management procedures in the stages of product research and development, procurement and production, and customer service to effectively control and regulate the products and services it provides.
JADARD adopts the quality policy as the guiding principle for the company’s quality management system. Based on this policy, the Company sets quality objectives and execution process performance indicators in various stages such as product design and production to implement the quality management system and measures, and to ensure that its product quality meets the standards and requirements of customers and the market. To safeguard the interests of both the Company and its customers, and to minimize the impact of product quality issues, we will continue to improve its quality management system and strive to achieve comprehensive management.
Business Management Procedures
Returned Goods Management Procedures
Protecting Customers’ Rights and Interests Ensuring Customer Satisfaction
JADARD is well aware that customer feedback is a vital foundation for establishing and developing good customer relationships. To ensure customer satisfaction and provide timely solutions to customer issues, the Company has established the Customer Complaint Management Procedures. These procedures apply to all activities related to the quality of the shipped products, such as product quality, packaging, transportation, and customer usage failures. Customers can report issues through multiple channels to the responsible contact window. The Company, adhering to the principle of resolving customer problems and meeting their needs in the shortest possible time, will promptly get in touch with the customer after receiving the complaint. Once a customer complaint is established, the Company will further clarify the content of the complaint, conduct a failure analysis to identify the root cause of the issue, and implement corrective and preventive measures. After confirming these measures, the Company will reply with an analysis report and continue to track the status of the defective products. This process ensures that customer issues are resolved and our service quality is improved.
Ensuring Customer Satisfaction
To promptly address customer issues and meet customer needs, JADARD has established the Customer Satisfaction Survey Procedures. Every year, the Company conducts statistical analysis through mailed questionnaires to monitor customer satisfaction with various aspects, including product technology, quality, and overall service. Based on customer feedback, the Company reviews, improves, and resolves issues, ultimately rationalizing the entire process and archiving the results. Through these surveys, JADARD gains a comprehensive understanding of customer needs, which is crucial for continuously optimizing products, upgrading services, and enhancing sustainable competitiveness and influence. In 2024, the main customer satisfaction scores were 95.40 for POWER and 93.22 for Driver. During the reporting period, JADARD was honored with multiple awards from customers, reflecting their recognition of the Company.
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